Terms of Service
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1. Acceptance of terms
These Terms of Service ("Terms") govern your access to and use of the VWAP Reversion website, signal feeds, software indicators, backtesting tools, NinjaTrader strategies, Discord community, automated execution bridges, and any related services (collectively, the "Services") operated by Simple Trading LLC ("we," "us," or "our"). By accessing or using the Services, you agree to be bound by these Terms and by our Risk Disclosure and Privacy Policy, each of which is incorporated here by reference. If you do not agree, do not use the Services.
2. Who may use the Services
You may use the Services only if you are at least 18 years old, legally able to form a binding contract, and not barred from receiving the Services under the laws of the United States or any other jurisdiction that applies to you. You represent that all information you provide is accurate and current.
3. Nature of the Services — not advice
The Services provide educational material, software tools, automated signals, and community discussion. Nothing delivered through the Services constitutes personalized investment, financial, legal, tax, or accounting advice, and no fiduciary, advisory, or brokerage relationship is created between you and us.
We are not a registered broker-dealer, investment advisor, Commodity Trading Advisor, or Commodity Pool Operator. Every trading decision you make is your own. See the Risk Disclosure for additional detail.
4. Subscription and billing
4.1 Plans and trials
The Services are offered on recurring monthly subscription plans described on the Pricing page. Some plans include a free trial of the length stated at checkout. If you do not cancel before the trial ends, you authorize us to charge the then- current monthly fee to your payment method.
4.2 Automatic renewal
Subscriptions renew automatically each billing cycle until cancelled. You may cancel at any time from your account page or by emailing support@simpletrading.ai. Cancellation takes effect at the end of the then-current paid period; no partial-period refunds are issued except as required by law.
4.3 Price changes
We may change subscription pricing for future billing cycles. We will provide at least 14 days' notice by email before any increase to an existing subscription. Continued use of the Services after the notice period constitutes acceptance of the new pricing.
4.4 Payment processor
Billing is handled by Stripe. Card data is stored by the processor, not by us. See our Privacy Policy for details.
4.5 Refunds
Outside the advertised free-trial period, subscriptions are generally non-refundable. Requests based on billing errors or exceptional circumstances can be sent to support@simpletrading.ai.
5. License to software and content
Subject to your compliance with these Terms and payment of the applicable fees, we grant you a non-exclusive, non-transferable, revocable license to use the Services, including the TradingView indicator, NinjaTrader strategy files, backtester HTML, and any signals or commentary delivered through the Services, for your own personal trading use only.
You may not:
- Share, resell, sublicense, republish, or redistribute the Services or any part of them;
- Rent, lease, or commercially exploit the Services for the benefit of a third party;
- Reverse-engineer, decompile, or extract the source code or logic of any provided software beyond what is permitted by applicable law;
- Use the Services to operate a competing signal, indicator, or automated trading product;
- Circumvent any invite-only restrictions on TradingView, license checks, or payment controls;
- Share your account credentials with any other person.
We may suspend or terminate your access if we reasonably believe you are in violation of this section.
6. User conduct
You agree not to use the Services to harass, impersonate, mislead other members, post market-manipulating material, solicit business, spam, or engage in any unlawful conduct. We reserve the right to remove any content and to remove any user from the community at our discretion.
7. Intellectual property
All Services, including software, signals, indicators, strategy files, website content, logos, and marks, are owned by us or our licensors and are protected by intellectual-property laws. No rights are granted to you except the limited license in Section 5.
8. Third-party services
The Services rely on or interoperate with third-party providers including TradingView, NinjaTrader, Tradovate, PickMyTrade, Discord, Stripe, and others. Your use of those third-party services is governed by their own terms, and we are not responsible for any act, omission, outage, data loss, or change by any third-party provider.
9. No warranty
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT SIGNALS WILL BE DELIVERED ON TIME, OR THAT USE OF THE SERVICES WILL RESULT IN PROFITS OR AVOID LOSSES.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE, OUR AFFILIATES, OFFICERS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, TRADING LOSSES, DATA LOSS, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) USD $100.
11. Indemnification
You agree to defend, indemnify, and hold harmless us and our affiliates, officers, employees, and agents from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of your use of the Services, your trading activity, your violation of these Terms, or your violation of any law or third-party right.
12. Termination
You may terminate your subscription at any time. We may suspend or terminate your access at any time, with or without cause, including for violation of these Terms, for risk-management reasons, or where required by law. Sections 3, 5–11, 13, and 14 survive termination.
13. Governing law and dispute resolution
13.1 Governing law
These Terms are governed by the laws of the State of Texas, USA, without regard to its conflict-of-laws principles. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of the arbitration agreement in this section.
13.2 Mandatory binding arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or your relationship with us — whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether arising before or during these Terms — shall be resolved by final and binding individual arbitration, except that either party may bring an individual claim in small-claims court if the claim qualifies and remains in that court. By accepting these Terms, you and we are giving up the right to a trial by judge or jury.
13.3 Class-action waiver
You and we agree that any arbitration or proceeding shall be limited to the dispute between us individually. You waive any right to participate as a plaintiff, class member, or representative claimant in any class action, collective action, mass action, private attorney general action, or consolidated proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of representative proceeding. If a court determines that this waiver is unenforceable, then the entire arbitration agreement in this Section 13 shall be null and void as to the affected claim(s), and those claim(s) shall instead proceed in court as set forth in §13.9.
13.4 Arbitration rules and forum
Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect (or, where the AAA determines those rules do not apply, its Commercial Arbitration Rules). The rules are available at adr.org or by calling the AAA at 1-800-778-7879. The arbitrator has exclusive authority to resolve any dispute concerning the interpretation, applicability, or enforceability of this Section 13 (other than disputes about the enforceability of the class-action waiver in §13.3, which a court shall decide). The arbitrator's award is final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
13.5 Arbitration location and costs
Arbitration will be conducted by phone, in writing via documents only, or in person in Collin County, Texas at our option, unless the AAA rules require otherwise. We will pay AAA filing and arbitrator fees on your behalf for individual claims totaling less than USD $10,000, except where the arbitrator finds the claim to be frivolous or brought for an improper purpose. Each party bears its own attorneys' fees and other expenses, except as otherwise required by applicable law or awarded by the arbitrator.
13.6 Right to opt out of arbitration
You may opt out of this arbitration agreement by sending written notice to support@simpletrading.ai within 30 days after you first accept these Terms. The notice must include (a) your full name, (b) the email address associated with your account, and (c) a clear statement that you are opting out of the arbitration agreement in Section 13. Opting out has no effect on any other provision of these Terms and does not require you to terminate your subscription. If you opt out, disputes will be resolved as provided in §13.9.
13.7 Notice and informal resolution
Before initiating arbitration, you agree to send a written notice of your claim to support@simpletrading.ai describing the nature and basis of the claim and the relief sought, and to negotiate in good faith for at least 30 days to attempt informal resolution.
13.8 Exceptions
Notwithstanding the above, either party may seek injunctive or equitable relief in court — including in Collin County, Texas — to protect intellectual property rights, enforce the license restrictions in §5, or stop ongoing unauthorized access to the Services, pending the outcome of any arbitration.
13.9 Court venue (where arbitration does not apply)
For any claim that is excluded from arbitration, that proceeds in small-claims court, or that proceeds in court because the class-action waiver in §13.3 is found unenforceable, you and we agree to the exclusive jurisdiction and venue of the state and federal courts located in Collin County, Texas, and you waive any objection to the convenience of that forum.
13.10 Severability of this Section
If any portion of this Section 13 (other than the class-action waiver in §13.3) is found unenforceable, the remaining portions shall remain in effect.
14. Changes to these Terms
We may update these Terms from time to time. If a change is material, we will notify you by email or through the Services at least 14 days before the change takes effect. Continued use of the Services after the effective date constitutes acceptance of the updated Terms.
15. Contact
Questions about these Terms can be sent to support@simpletrading.ai.